Buy Online Pick - Up In Store FAQ

Buy Online, Pick Up In Store (BOPIS)

At Thruway Sporting Goods, we understand the need for convenience and efficiency in your shopping experience. Our Buy Online, Pick Up In Store (BOPIS) service allows you to shop for your favorite sporting goods items from the comfort of your home and collect them at your convenience from our store.

How It Works

  1. Browse and Shop Online: Explore our wide range of products available on our website. Select the items you wish to purchase and add them to your cart.

  2. Select 'Pick Up In Store' Option: During the checkout process, choose the 'Pick Up In Store' option as your preferred delivery method.

  3. Confirmation and Preparation: After placing your order, you will receive a confirmation email. Our team will prepare your items for pickup.

  4. Visit Our Store: Once you receive a notification (either email or text) confirming that your order is ready for pickup, head to our store during operating hours.

  5. Pick Up Your Order: When you arrive, proceed to the front checkout area in our store and present your order confirmation (digital or printed) and a valid ID. Our staff will assist you in collecting your items.

Benefits of BOPIS

  • Convenience: Skip the shipping wait times and pick up your items at your convenience.
  • Save on Shipping Costs: Enjoy the convenience of online shopping without incurring shipping fees.
  • Guaranteed Availability: Reserve your items online and ensure they're ready for pickup when you arrive at the store.
  • Easy Returns or Exchanges: If you need to make a return or exchange, our store staff can assist you promptly.

Important Notes

  • Please wait for confirmation that your order is ready for pickup before visiting our store. Orders can, in some instances, take up to 24 hours to process.
  • If you need your order sooner we can do our best to accommodate, please send us a message via our Contact Us Page.
  • Bring your order confirmation (digital or printed) and a valid ID for verification when collecting your items.
  • Orders will be held for 3 Days ( Including Weekends), after which they may be subject to cancellation or restocking.

Contact Us

If you have any questions or need assistance regarding our BOPIS service, feel free to submit any questions or concerns via our Contact Us Page.

We aim to provide a seamless shopping experience to enhance your convenience while shopping with us at Thruway Sporting Goods.