Shipping & Return Policy

Thruway Sporting Goods Shipping Policy:

Thank you for choosing Thruway Sporting Goods for your sporting equipment needs. Please review our shipping policy carefully before making a purchase.

  1. Shipping Rates:

    • Shipping rates are a flat fee regardless of order total or weight. Shipping costs will be displayed during the checkout process before you confirm your order.

  2. Delivery Time:

    • We strive to process and ship orders as quickly as possible.
    • Delivery times may vary based on your location and selected shipping method.
    • You will receive a shipping confirmation email with tracking information once your order has been dispatched.
    • At this time we are only offering standard shipping.

  3. No Free Shipping:

    • Thruway Sporting Goods does not offer free shipping on any orders.
    • Periodically promotions are run for free shipping and it will be clearly stated on out site.
    • Customers are responsible for covering the full cost of shipping.

  4. No Free Returns:

    • It is the customers responsibility to ensure the item they are purchasing is correct. 
    • Please carefully review product descriptions, specifications, and sizing information before making a purchase.
    • In the rare event that you receive a damaged or defective item, please contact our customer service within 48 hours of receiving the order, and we will assist you with a resolution.
    • Item are eligible for return within 15 days of order receipt. 

  5. Incomplete or Incorrect Addresses:

    • Customers are responsible for providing accurate and complete shipping addresses.
    • Thruway Sporting Goods is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

  6. Lost or Stolen Packages:

    • Thruway Sporting Goods is not responsible for lost or stolen packages after they have been marked as delivered by the carrier.
    • Please ensure someone is available to receive the package or provide a secure delivery location.

  7. International Shipping:

    • Thruway Sporting Goods is currently only shipping within the United Stated. At this time we do not plan on offering international shipping of any kind. 
  8. Doing Our Part
    • Thruway Sporting Goods is committed to lessening the carbon footprint and waste associated with shipping. We aim to reuse shipping materials whenever possible and focus on using biodegradable and fully recyclable products in our packing and shipping process.

By completing a purchase on our website, you acknowledge and agree to abide by the terms and conditions outlined in this shipping policy. If you have any questions or concerns, please contact our customer service team at info@shopthruway.com

Buy Online, Pick Up In Store (BOPIS)

At Thruway Sporting Goods, we understand the need for convenience and efficiency in your shopping experience. Our Buy Online, Pick Up In Store (BOPIS) service allows you to shop for your favorite sporting goods items from the comfort of your home and collect them at your convenience from our store.

How It Works

  1. Browse and Shop Online: Explore our wide range of products available on our website. Select the items you wish to purchase and add them to your cart.

  2. Select 'Pick Up In Store' Option: During the checkout process, choose the 'Pick Up In Store' option as your preferred delivery method.

  3. Confirmation and Preparation: After placing your order, you will receive a confirmation email. Our team will prepare your items for pickup.

  4. Visit Our Store: Once you receive a notification (either email or text) confirming that your order is ready for pickup, head to our store during operating hours.

  5. Pick Up Your Order: When you arrive, proceed to the front checkout area in our store and present your order confirmation (digital or printed) and a valid ID. Our staff will assist you in collecting your items.

Benefits of BOPIS

  • Convenience: Skip the shipping wait times and pick up your items at your convenience.
  • Save on Shipping Costs: Enjoy the convenience of online shopping without incurring shipping fees.
  • Guaranteed Availability: Reserve your items online and ensure they're ready for pickup when you arrive at the store.
  • Easy Returns or Exchanges: If you need to make a return or exchange, our store staff can assist you promptly.

Important Notes

  • Please wait for confirmation that your order is ready for pickup before visiting our store. Orders can, in some instances, take up to 24 hours to process.
  • If you need your order sooner we can do our best to accommodate, please send us a message via our Contact Us Page.
  • Bring your order confirmation (digital or printed) and a valid ID for verification when collecting your items.
  • Orders will be held for 3 Days ( Including Weekends), after which they may be subject to cancellation or restocking.

Contact Us

If you have any questions or need assistance regarding our BOPIS service, feel free to submit any questions or concerns via our Contact Us Page.

We aim to provide a seamless shopping experience to enhance your convenience while shopping with us at Thruway Sporting Goods.

Thank you for choosing Thruway Sporting Goods